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  • Writer's pictureS. Minkina

Meeting with an Advisor...

Updated: May 20, 2021

If you have not dealt with a financial adviser yet and are wondering what such a meeting should look like, how to prepare and what you can expect, below are some tips that may be helpful.

What can you expect from an insurance advisor?

  • First of all, he should introduce himself, give you his business card with his contact details and the name of the company he represents, and provide you with the Initial Disclosure Document - IDD and General Data Protection Regulation 2016/679 (the ‘GDPR’) document.

  • The adviser is obliged to present you with the 'complaint' procedure, for example, if you have reservations about the advice they have given you.

  • FCA registration number - remember only to discuss important matters such as insurance or credit with qualified, regulated and legal persons.

  • an insurance advisor does not charge for consultancy

How to prepare for the meeting?

  • Take your time. Each meeting is different but usually takes about two hours depending on your needs. It is time for you. The advisor will answer your questions, explain the rules of operation of individual policies, explain possible exclusions and determine the best solution with you.

  • If you have a partner that you want to include in your policy, his/ her presence may also be significant, but as far as possible, schedule the meeting so that you feel comfortable - without the presence of outsiders.

  • Pre-analyze your income and expenses (if you are going to talk about income protection insurance, you will need to provide your gross annual income to calculate the policy parameters)

  • Most policies will require you to provide information about your health, so if you have had any operations or treatments, were on sick leave, or were taking any medications, please be prepared to provide details. This will make it easier for you to answer the insurer's questions when applying for the policy.

  • Due to regulations, the advisor may ask you to prove your identity (you can do this by showing your ID card or passport, for example) and your residential address (this could be an energy or water bill, council tax, tax assessment, bank statement.)

  • If you already have any other insurance policies, the advisor should verify their validity and assess whether any changes are justified. Remember, if you want to change your existing policies, do not cancel the existing policies before starting a new one. Ask for a precise explanation of the differences - you should get a so-called replacement form.


If you want to talk to our advisor, please leave your contact details, and we will contact you as soon as possible.

You can meet us in person at a time and place convenient for you or online via online video chat using Microsoft Teams or the Zoom app.


If you are our customer, you qualify for an annual free review of your policies.


Our clients receive a Voucher worth £ 130.00 for Will - Testament prepared by will writers from My Last Will, in which you can specify not only how you want to dispose of your property but also determine legal guardians for your children in the event of your death.


If you choose critical illness insurance, you will receive a detailed report on your policy, containing not only the list of diseases covered by the policy but also how your insurance looks compared to other insurance companies, a detailed explanation of the different stages of cancer and disease severity

so that you are fully aware and sure of what is included in your policy and why this insurance company best suits your needs.


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